It’s not even the end of the week, but I’m feeling especially grateful for today. A public holiday. It sounds simple on the surface. But this one is landing like a lifeline. A pause in a calendar that has barely allowed time to think, let alone rest. Burnout doesn’t feel far away anymore. It’s circling… Continue reading Grateful for the Pause: A Public Holiday to Catch My Breath
Tag: Customer service
The Power of Monthly Business Reviews in Order-to-Cash Services
Running a smooth and efficient order-to-cash (O2C) process is crucial for any service provider handling transactions on behalf of a client. In industries like pharmaceuticals and medtech, where compliance, accuracy, and timeliness are non-negotiable, ensuring that everything runs seamlessly is even more critical. That’s where the Monthly Business Review (MBR) becomes an essential tool. It… Continue reading The Power of Monthly Business Reviews in Order-to-Cash Services
